Privacy Policy

Overview

This policy explains what information we collect, why we collect it, and how we handle it. We believe in keeping this simple and honest — no legal fog, no buried clauses.

If you engage Taxila for any service, this policy applies to you.

What We Collect

Information You Give Us

When you work with us, we collect what we need to do the job:

• Your name, email address, and contact details

• Company name and billing information

• Project briefs, brand assets, and any materials you share with us

• Feedback, preferences, and communications throughout the engagement

We only ask for what we actually need.

Information We Collect Automatically

When you visit our website, standard technical data is collected automatically — IP address, browser type, device, pages visited, and time spent. This helps us understand how the site is being used and where it can be improved.

Cookies

We use cookies for three purposes: keeping the site functional, measuring performance, and (only with your consent) serving relevant content. You can manage cookie preferences at any time through your browser settings.

How We Use Your Information

To Deliver Our Services

Your information is used to scope and execute your project, manage communications, process payments, and deliver completed work. Without it, we cannot do the work.

To Improve What We Do

We review usage patterns and project data to make our services better — faster processes, clearer communication, stronger outcomes for clients.

To Stay in Touch

We use your contact details to send project updates, billing notifications, and — only if you've opted in — occasional updates about our work and insights. You can unsubscribe at any time.

How We Store and Protect Your Data

Your data is stored with trusted cloud providers using industry-standard encryption. Access is limited to team members who need it to deliver your project. We conduct regular security reviews and maintain secure backup systems.

We retain active client data for the duration of your engagement. Archived project data is kept for up to seven years for reference and legal compliance. Financial records are retained as required by applicable law. You can request deletion at any time — see your rights below.

Who We Share Your Data With

We do not sell your data. Full stop.

We work with a small number of third-party providers to run our business — payment processors, cloud storage, email infrastructure, and analytics tools. Each is bound by a confidentiality agreement and handles your data only as needed to perform their function.

We will disclose information if required by law — court orders, legal obligations, or regulatory requests. Where legally permitted, we will notify you if this occurs.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies

• Request a copy of your data in a portable format

• Request deletion of your data, subject to legal retention requirements

• Opt out of marketing communications at any time

To exercise any of these rights, contact us directly. We respond within the timeframes required by applicable law.

Regional Rights

European Users (GDPR)

If you are based in the European Economic Area, you have additional rights under GDPR — including the right to erasure, restriction of processing, data portability, and the right to object to processing. These rights apply in full.

California Users (CCPA)

California residents have the right to know what personal information is collected and how it is used, the right to request deletion, and the right to opt out of any sale of personal information. We do not sell personal information.

Other Regions

We comply with applicable privacy laws wherever we operate. If your region has specific requirements not addressed here, contact us and we will clarify how they apply to your engagement.

Children

Our services are intended for businesses and professionals. We do not knowingly collect information from anyone under the age of 13. If we become aware that we have, we will delete it immediately.

International Transfers

If your engagement involves transferring data across international borders, we ensure those transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Changes to This Policy

If we update this policy, we will notify active clients with at least 30 days' notice for any material changes. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Questions

If you have any questions about how we handle your data, contact us directly. We will give you a straight answer.